The ONE Thing Every Brand Needs to be Successful

If you don’t know by now from some of my posts, I’m a huge Beyoncé fan.  Beyoncé made headlines soon after her 35th birthday for postponing one of her shows from her Formation world tour per doctor’s orders. Unfortunately, thousands of fans were affected in the process. The songstress just came off the first leg of her Formation world tour with little rest. In addition to her multi-city stops in her second leg, she schedule two award show performances: one at the 2016 BET Awards and her most recent at the 2016 MTV Video Music Awards.

Courtesy of Beyonce and Parkwood Entertainment via Billboard.com

As Beyoncé accepted her award for Video of the Year for her music video “Formation” which dropped back in February, she struggled to keep a steady tone as she spoke. She just gave the performance of her life and it is obvious during her acceptance speech that her vocal chords were exhausted. It sounded like she was beginning losing her voice. It shouldn’t have come as no surprise her singing abilities for the MetLife Stadium concert in New Jersey would have been deeply impacted as well as the remaining shows to soon follow after, had she now decided to postpone her show.

Touring for months on end can take its toll on a performer. Not being able to do your job really sucks and the songstress made sure she thanked her fans for their patience via her Instagram profile.

Janet Jackson is another artist who was ordered to postpone her recent tour per doctor’s orders. The singer is now pregnant with her first child, at the age of 49. Getting pregnant itself is a miracle, especially after a certain age. It was important for her and her husband to start a family and her body doesn’t need the added stress.

Sir Richard Branson takes a holiday every August to ensure health and happiness. The billionaire offers unlimited vacation to his employees and believes if you take care of your employees, they will take care of your business.

From a 2014 survey of over 1,000 employed people, 41% do not plan on using all of their vacation time. The top 5 reasons people leave vacation days unused:

  1. Fear of returning to a mountain of work (40%)
  2. The belief that nobody else can do the job (35%)
  3. Inability to afford taking time off (33%)
  4. Fear of being seen as replaceable (22%)
  5. To show greater dedication to the company and the job (28%)

America has fostered a workaholic culture; some to show their dedication while others feel that no one can adequately aid in their duties if an issue arise that they’re not there to solve themselves. Whether you feel pressured to “show commitment” or you can’t afford to take off, you must step away for your own sake. Stress can cause burnout and resentment towards your daily duties. Returning from even a brief leave of absence can make you feel refreshed with a new view of how to execute the things you need to do.

Motherhood and PR Part 2: Collaboration is give and take

Before February 24, 2016 I was on my own time. I did things when I wanted to do them. Now that I have a baby girl, my personal time is limited after working 8 hours, after the house is clean and once my husband isn’t working on one of his multiple companies (having multiple streams of income definitely helps with a newborn). Some things are unavoidable such as when the baby has to eat and needs a diaper change. This can be at three in the afternoon AND three in the morning with several diaper changes and feedings in between.

Knowing newborns schedules are different than their parents, the parents can better prepare for these anticipated needs of the child, especially at night. One example: breastfeeding moms could, if they prefer, pump during the day and have a safety stock of milk ready to heat up in the middle of the night so that either mom or dad could bottle-feed baby.

Publicist can also anticipate and prepare for their clients such as capitalizing off of certain events. A good example of this can be if a publicist has a musician as a client attending an awards show. The publicist could work their magic and try to get their clients featured on radio before the show and line up interviews during the red carpet walk.

Happy fashion designer talking phone in office
Photo courtesy of careersinmusic.com

Unfortunately everything cannot be anticipated such as a client losing their cool. Publicists should always prepare for a crisis to be ready to respond accordingly. Take Chris Brown for example; the R&B singer has been in and out of trouble since he was convicted to assault against his former girlfriend Rihanna. Chris Brown likes to vent/share his opinions on his social media accounts about things that he feels he “knows” a lot about … just because he has been in a sticky situation or two before. His publicist, if he has one, will have to deal with the fallout.

Babies are just as unpredictable as their little immune systems make them vulnerable to getting sick very easily. It is important for parents to not only prepare to prevent this from happening, but stop it from getting worse. Keeping the child from having sick visitors or giving the child prescribed medicine from their pediatricians are examples of unplanned things parents must do for their child.

All-nighters are not limited to students of higher education. You can give babies and clients all the prep you may anticipate but they will take up a lot of your time with their unpredictability as well. Knowing about this give and take will help you get through the hard times…as it is not a matter of if they will happen, but when.

Red Lobster Fumbles their Publicity Opportunity

Once again I’m talking about Beyoncé (I promise this post will be shorter!) As you may have heard, Beyoncé released a new song and video titled “Formation.” The artist doesn’t hold back in her lyrics or her visual effects in her video.

One very surprising line that Beyoncé featured in the song had people’s mouths wide-open. The very shocking lyrics are “When he F^@K me good, I take his a$$ to Red Lobster.” Talk about keeping private life confidential!

Many were waiting to see how Red Lobster would respond. It took hours for their social media team to come up with this response:

Red Lobster screenshot

Even though their sales have increased 33% since the song was released 3 days ago, many truly believe that Red Lobster missed the opportunity to do more with this free publicity. If you recall back in 2013, when Beyoncé headlined the Pepsi half-time show, the stadium’s lights were blown after her performance. It took a few minutes for the game to resume but nowhere near long enough for Oreo’s social media team to use that moment with what I believe is the cleverest tweet they could have done in that moment:

oreo 2013.png

 

They won Twitter and the Super Bowl that night!

Key Takeaway: Make sure your social media and graphics team are quick on their feet, especially during major televised events. You never know when you will have the opportunity to capitalize off free publicity. Peyton Manning sure was ready to drink a lot of Budweiser after the Broncos won Super Bowl 50. Keep in mind a 30 second commercial during the Super Bowl ran advertisers $5 million dollars and Budweiser scored big by having Manning mention it is TWO separate post-game interviews. According to Market Watch, “just one mention by Manning was worth about $1.6 million for Budweiser.”

Oh the joys of public relations!  Do you think Red Lobster fumbled their opportunity?

When to Halt the Hashtags

Hashtags have become a way of life on social media.  They’re a way to share content, status updates, and pictures on a social media platform.

Whether you use them personally or professionally and whether you choose to accept this advice, the number of hashtags (the # of #’s lol) are based on the social media platform you use.  This number limit has been studied and will gain maximum exposure and share-ability.  For instance, Twitter’s acceptable limit is 2 hashtags (however you can only post but so much at one time).

Check out the below infographic to help guide you in your digital efforts!
Do you have any exceptions?

Courtesy of Quick Sprout
Courtesy of Quick Sprout

3 Things we learned from the #kyliejennerchallenge

In celebrity news, no family is more high-profile than the Kardashian-Jenner clan.  There have been so much speculation over which sister has had the most plastic surgery.

Kylie Jenner is exhausted defending herself from the media’s constantly mention about her lips and how they’ve changed.  Her lips literally went from skinny to plump and full over-night.

Now several teenagers (and non-teenagers) have completed this #kyliejennerchallenge to show how, they too, can make their lips fuller as the youngest Jenner sister has supposedly done.  This is done so by stuffing your lips into a small glass and sucking.  Many are not liking the outcome.

kyliejennerlips
Photo credit: Buzzfeed.com

Here are three things that we’ve learned from this particular challenge:

  • The media does put too much emphasis on personal celebrity choices– So what if Kylie’s lips aren’t real?  This is not a life-changing decision that Angela made in getting a double mastectomy, which many other women began to followGranted this topic may have sold plenty of magazines however we tend to share more scandalous things happening among celebrities than real life issues that would require people to actually think about their priorities and have an actual opinion and a good foundation backing up that opinion.    If we focused and shared as much on racism and wage inequality as we do trying to figure out if the Kardashian clan has real booties, we could solve a lot more issues.
  • People are wasting precious time doing menial things just to get likes and retweets– Some people have made money off of social media however not ALL people will be this lucky.  So many people can be subjected to ridicule by the same media outlets reporting on these celebrities (see Daily Mail UK for instance).  We can’t live up to our fullest potential if we constantly view and share nonsense.  We need more business leaders not sharers of celebrity news
  • Guerilla marketing consequences– As we’ve seen with the #icebucketchallenge, we can get people to do anything to make others laugh, even when we do know why we’re doing it.  Many people who completed the #icebucketchallenge could not even explain or properly announce ALS correctly in their videos, as they didn’t care.  Those people wanted to challenge others just to get a laugh.  The #kyliejennerchallenge offers no benefit to anyone, as we’ve seen the bruised lips and chins from this particular challenge, which others have shared to get laughs.

Key takeaway:  People, especially teenagers, associate celebrities and their choices with status: money, fame, fortune.  Who wouldn’t want that?!  When they find out that their favorite singer buys clothes from Topshop, then they too began purchasing the same things.  Whenever it is discovered from where First Lady Michelle Obama buys her coats or the Duke and Duchess of Cambridge’s buys Prince George’s clothes, it doesn’t take 10 minutes before it is already sold out online.

Everyone wants to live like a celebrity.  I just hope that more people would strive to achieve their own image instead of wanting to look like their favorite celebrity.  Be yourself because no one else can!

What IS Public Relations?

When it comes to public relations, many people don’t know exactly what it entails.  Some people think it’s building social media followers…but PR existed before social media.  Others think it’s event planning however that may possibly be only one part of a publicists duties.

The Public Relations Society of America (PRSA) defines public relations as “Public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics.

Strategic is key in this definition from PRSA.  It is the job of a publicist to use their variety of  professional communication skills to communicate the RIGHT message to the intended targeted audience through the appropriate media outlet.  A media outlet is anything that provides information to the masses such as newspapers, magazines, blogs, TV, radio shows, etc.  It is IMPORTANT to have something newsworthy before contacting a publicist.

Do you need public relations?  If so, contact me today to discuss how PR can help generate sales/downloads/views for your brand, product, or service.

Cassandra
cassandrajohnsonpr@gmail.com